How Airline Status Protects You
Dec. 5th, 2013 12:12 pmWe’re on a trip. Well, we should be. Aren’t yet. Last night, due to hard frost and no de-icing equipment in San Francisco, our flight was canceled.
When we first booked, I held the reservation for Rick and myself. Later, my mother decided to go on the trip, too, so we booked her a separate airline ticket.
Because we were paid first-class customers, we were re-booked in status order.
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I’m a Premier Platinum, the third of United’s status tiers. (Earnable tiers, lowest-to-highest: Premier Silver, Premier Gold, Premier Platinum, Premier 1K, and then there’s Global Services, which is an entirely different category.)
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Rick’s a Premier Silver.
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My mother, however, has no status.
Thus, when there were no more seats, guess who got rebooked into economy?
Yeah, so that happened.
Originally published at deirdre.net. You can comment here or there.